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New VA outpatient center opens in Gilbert

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PHOENIX (KSAZ) - Senator John McCain tweeting today he and Senator Jeff Flake have formally requested a senate investigation and hearing about allegations of misconduct and abuse At the Phoenix VA health care system.

A congressional report released last week showed as many as 40 veterans may have died while waiting for medical care here in the valley.

A new VA center opening tomorrow in Gilbert could help alleviate some of those delays.

The new facility is nearly double the size of the one it is replacing. It's an outpatient clinic and is the largest of its in kind in the Phoenix VA health care system

"we think that we have much more room to grow and increase our access to care," said Scott McRoberts.

Though an official grand opening is set for Thursday the facility is already up and running, John Summers is a volunteer and a patient.

"99.9 percent of the patient are tickled to death of this place it is easy to get around it is laid out well it is well planned it is well thought out," said Summers.

The center is the first in the Phoenix system using a new layout designed to speed up the process of a doctors visit.

The patient comes in one side of the exam room and out another door there is a pod where all the doctors and nurses have their workstations all the exam rooms surround this pod and the hope is the doctors and nurses will be able to see the patients faster, and they will get better care.

"the patient will notice that instead of having to go to multiple locations throughout the facility he will be roomed in one room, and all of his care providers will come to him," said McRoberts.

This facility, near Val Vista and the San Tan freeway will handle about 10,000 patients a year, and that number is expected to grow The VA says there is plenty of extra space to expand.
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