While parents teach children to become adults no one teaches us what to do when the roles reverse.
When the parent becomes the child and the child becomes the parent.
"It's heartbreaking you want the very best for your mother or your family member," said Barbara Robins.
Robins knew she had no choice but to put her mother in a nursing home.
Luckily she quickly became aware of the states' family council law.
"Family councils are made up of family members, friends and anybody who has a loved one at that particular nursing home who wants to be a member of the family council," said attorney Marian Rosen.
And state law gives family councils certain rights like holding meetings without employees of the nursing home present.
The right to see all state inspections within 5 days as well as the nursing home's written plans on how any deficiencies will be corrected.
And the right to at least have their written concerns acknowledged by the nursing home within 5 business days.
"I remember an old saying evil flourished when good people do nothing," said family council member Jerry Laws. "We are determined to do something about it."
Laws and Robins have filed suit against Grace Care Center of Cypress.
That suit, believed to be the first of it's kind accuses the nursing home of ignoring the state's family council law and basically blowing them off.
"We went to administration they ignored us," Laws said. "Their actions are intentional it's not oversight it was intentional we were determined to do something about it."
The lawsuit includes a laundry list of concerns that the council says have been ignored by the nursing home.
They include cleanliness issues, making residents wait too long for meals, not dispensing medicine properly and a lack of employee training.
"There are people in rest homes today that no one ever goes to see," Robins said.
And family councils advocate for those residents as well.
Marian Rosen hopes this lawsuit will put all nursing homes on notice.
"And letting the homes know that we're not going to let you get away with it you've got to follow the law," Rosen said.
Grace Care Center of Cypress ignored all of our attempts to get their response.