Watching your money- Reviewing the reviews - FOX 26 News | MyFoxHouston

Watching your money- Reviewing the reviews

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A lot of us look at reviews, before deciding to make a purchase. Unfortunately, those results may not always be what they seem.

When Michael Lavaty went car shopping, he thought he found a good one at Westside Chevrolet, in Katy.

In the end, the dealership couldn't deliver the vehicle and Lavaty got a refund, but he still found his picture on a variety of social media websites, suggesting a glowing review that he never gave.

His calls to get Westside, to take it down, went nowhere.

"It seems like it should have been a pretty easy process," says Lavaty, "Find the guy who's in charge of posting those reviews and remove them. I don't see why it would be so difficult."

The dealership didn't return our call for comment, and only removed the reviews after Lavaty made a complaint to the Better Business Bureau.

The BBB cautions consumers, who base their purchases on reviews, to consult a lot of different sources to get an accurate picture.

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