Buying a big above ground pool would be a good diversion for Sandy Wood's 11 grand kids and good for her heath to boot.
"The doctor said get exercise," Wood said. "That's the kind of exercise I like to do."
Wood turned to Craigslist to find an affordable and reliable pool company.
"I went with Texstar Pools because they were kind of in the middle cheap but they could get to me soon," Wood said.
On May 19th of last year wood said she met with John Berezoski, the owner of Texstar Pools.
"He went out measured my yard, put orange spraypaint where i wanted the pool to go," Wood said. "We measured for the wiring."
Wood says she paid Berezoski 2 grand for an above ground pool he said he would install 4 days later for an additional 700 dollars.
But he didn't show up.
"I still didn't have a big flag, a big concern at that time until he never called back," Wood said.
Wood says the endless voice mails and text messages she left were ignored.
"I got a loan for this pool," said Wood. "I wanted my pool I've been paying notes every month for a pool I don't have."
When it comes to being a pool builder in Texas all that's required is a shovel.
"Pool builders are basically general contractors so there is no licensing in Texas to be a quote, unquote pool builder," said Monica Russo with the Better Business Bureau.
The BBB says pool complaints seem to fall into one of two categories.
One, a builder starts digging up the yard but leaves before the pool is completely finished.
"Or number two you get an outright scam where they took the money upfront and didn't build a pool at all," Russo said.
We went to a Memorial area home which according to public records is Berezoski's last known address but no one answered.
The phone number for Texstar Pools has been disconnected.