City Claims Disabled Woman Used 40 thousand Gallons of Water in - FOX 26 News | MyFoxHouston

City Claims Disabled Woman Used 40 thousand Gallons of Water in 5 days

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She's had 5 heart attacks and 5 strokes.

But even with living solely on disability, Lois Felder always pays her bills.,

For the last 3 years her water bill has pretty much stayed the same.

"14 dollars," Felder said. "That's the highest it ever went."

Felder was shocked when she got her bill in February, it was 67 dollars.

Then her March bill came.

It was 600 dollars.

"I said whatcha all doing," Felder said.

Really city what are you doing?

According to her water bill Felder, whose small home is probably about 500 square feet used 40 thousand gallons of water.

When her daughter Paulette called the water department she says she was told all that water was used in a 5 day period.

"That's impossible she's here by herself, there's nobody here," Paulette Felder said.

The city told Felder to hire a plumber to see if there was a leak.

"He said ma'am you don't have no leak in here you don't have no leak outside," Lois Felder said.

Then Paulette says the city water department employee questioned if the disabled woman was involved in some sort of water crime.

"What they told me was is she sharing water is she running a line out of her house to distribute water somewhere else," Paulette Felder said.

Before the water department could accuse Felder of operating a camel smuggling ring she decided to apply for the city's unusually large bill program.

She was denied.

The city's reason?

She had two consecutive months of higher than average usage.

The city's solution to Felder's problem?

Turn her water off.

"A senior citizen who is disabled 57-years-old and is left with no water," Paulette Felder said.

And a 600 dollar water bill Felder says she can never pay.

The city was also demanding a 300 deposit, so Felder needed 900 bucks if she ever wanted running water again.

Felcher has to buy jugs of water to bathe, wash dishes and flush the toilet.

While we saw no signs of standing water around Felcher's house we did find her water meter and two next to it filled with water.

A few hours after we contacted Public Works about Felder's situation the water was turned back on and now all Felder has to pay the city is 17 dollars and 81 cents.



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