The workers who walked off the job yesterday are back at work today. They say they're back on the job at PCS Computer Technology Systems because the company agreed to reverse the decision to cut worker's pay and promised not to terminate anyone who protested yesterday. "They're going to be giving us back the wages. The other agreement is (the company will be) looking into the management, which they've already started doing," says one PCS worker who wanted to remain anonymous.
A small group of employees, who told me they fear talking on camera could jeopardize the agreement reached with PCS, also say they are glad two supervisors who allegedly routinely ridiculed and yelled at workers have been fired. "They did not treat them (workers) fairly. Some people were given special treatment and they yelled at people," says the PCS worker.
Son Phan is one of those terminated supervisors. Phan says he worked for PCS for six years and was suddenly fired when he failed to force the protesting employees to come back inside and get back to work. "They are my boss. I just do what they say and I can not do that and then they fire me," explains Phan.
According to Phan the workers claims of poor treatment and wages are true. "The company they rip off them and they make them work long. They work like 12 hours a day. A lot of people don't have time to go to restroom. They don't have time to eat. They have to work until they get it done," says Phan.
So was Phan yelling at employees? "I got a push from upper. They tell me to make people work hard. They tell me to go around and push them," says Phan.
As for the claim of PCS workers paid less than minimum wage, employees tell me they earn $5 to $7 per laptop they fix. They say if they don't repair what is equal to minimum wage, then they are paid at least minimum wage. "Last year I made $65,000 and the year before I was only here half the year. I only earned $40,000," says the anonymous worker we spoke with.
Employees say some laptops can be repaired in 15 to 20 minutes and others may take up to an hour and a half to fix. Workers say the company is broken down into different groups, depending on which brand of laptop you service. I am told the employees who repair Apple laptops are still negotiating with management in an attempt to get health benefits, paid vacation and sick time.