While Amont Johnson has a key to start his car, there's another key he needs before he can ever drive it again.
A key that fits the lock to the gate surrounding Mercer Automotive Car Care on Briarforest.
Johnson brought his car here for an inspection on March 7th.
"The tow truck driver who was driving me home indicated the owner had recently died," Johnson said.
Just the day before as a matter of fact, 55-year-old Joe Mercer died of natural causes.
But Johnson was told that wouldn't be an issue.
"He reassured me that everything was fine and my car would be the first one looked at in the morning," Johnson said.
But when Johnson heard nothing from the business the next day he returned to find this sign that states closed for repairs will re-open March 11th.
"There was no activity here just like it is now," said Johnson.
And apparently it's looked this way for two weeks now.
Johnson and his friend Nicole Anderson said they've repeatedly called.
"Left several messages sometimes I can leave a message other times it's full," said Johnson.
We've been calling too and no one is calling us back.
"The police have indicated they've received several calls about this issue," Johnson said.
But the cops, Johnson said tell him they can't do anything and he needs to hire a lawyer.
"It's just as simple as having someone come out and cut the lock, there's a number of people running the business somebody can come out and cut the lock and let people get their vehicles," Anderson said.
We even went to Mercer's home to see if his wife could help but no one answered the door.
While customers like Johnson can understand the family is grieving, they're hoping someone with this business will do the right thing.
"Please just come out and unlock the gates so I can get my car," Johnson said. "Unlock the building so other customers can get their vehicles too cause we're not the only ones stuck in this."