"It hurts because I wouldn't steal anything let alone a TV from a hotel," says Timeka Tyler.
That's what the Brenham resident is facing. She's accused of stealing a $700 television from this Sugar Land hotel.
Tyler says she checked in the Drury Inn on Feb. 14 for a one night stay...She says she was In Fort Bend County to visit her father.
Tyler says, "the next morning when I left they gave me a wake up call at 6...I dropped the key off at the gate."
Tyler expected to pay $124 for her one night stay on her debit card...but she was shocked when she received another charge that same day for $700.
She was accused of stealing a television from room 411 in the Drury Inn and Suites...She says there were no calls to police by the hotel or a call to Tyler accusing her...just $700 out of her account.
"They told me the $700 was taken out in lieu of felony charges for taking the TV," says Tyler.
She says she attempted to file a police report with the Sugar Land police department was told because she checked into the hotel under the terms of the guest agreement it was a civil matter...That agreement with the hotel states you're responsible for anything in your room.
We went to the Inn located in Sugar Land to ask management about the charge on Tyler's bill but the manager referred us to a corporate spokesperson who never returned our calls.
Monica Russo is with the better business bureau. She says whether Tyler is guilty or not of swiping the television that's why it's good for consumers to use credit cards at hotels. Russo says if there is a dispute you can always fight it with the credit card company and force the hotel to prove your guilt in a court of law. Otherwise the money comes straight off your debit card and you're left with your word versus there's.
Russo says, "upon checkout they can contact the hotels manager and request a walk through."
Tyler who has requested the hotel review its surveillance video and the use of her room card has refused. For now she's left holding the bag for a $700 TV she says she never stole.