Clients Claim Insurance Agent Duped Them - FOX 26 News | MyFoxHouston

Clients Claim Insurance Agent Duped Them


It's hard to believe almost two years have passed since Hurricane Ike and Ivy Flemon's Texas City church still looks like this.

"I feel deep down inside like I let God down, I feel like it's my fault," Flemon said.

It's not the minister's fault, she had every reason to believe her property was insured.

Attorney Mark Magids thought the same thing.

"As far as I was concerned as of that date we had full blown coverage."

Flemon bought her insurance through Jessica Hernandez, owner of Brooke Insurance and Financial Services in Friendswood.

"In the meantime we're thinking that we are covered," Flemon said. "The whole property is covered with insurance."

While this might have been God's house, that meant nothing to Hurricane Ike.

Flemon, who lost both of her parents in Hurricane Katrina, thought things would be fine since her property was insured.

"She called me before she called the insurance company," Magids said." And I sort of jokingly said now you see why we needed to have insurance and she said yes."

But after months of excuses and getting nowhere fast, Flemon contacted the Texas Department of Insurance.

An investigator with that state agency tells FOX 26 Investigates Flemon and several other Gulf Coast residents who bought insurance from Hernandez had no coverage whatsoever.

"I was shocked," Magids said. "I've been doing real estate for over 30 years and I've never had anything like this happen ever."

State insurance investigators tell us as many as a dozen other folks could be in the same boat as Flemon.

Now the Galveston County District Attorney's office is investigating.

So where is Brooke Insurance?

The business use to be located in a strip center in Friendswood but now it's gone along with the agent whose under investigation.

To make matters worse Brooke insurance's corporate office filed for Chapter 7 bankruptcy.

"It adds another wrinkle especially for someone in Flemon's situation," Magids said. "It's very difficult to get around all of this."

"It's a shame that someone came in and did not have respect for God's house or the people of this community and just took money that did not belong to them," church parishioner Angela Lemon said.

So where's Jessica Hernandez now?

Phone numbers for her have been disconnected and she didn't return our e-mails seeking her response.

It looks like another of her unhappy customers can't find her either.

In a lawsuit Rodney Page accuses Jessica Hernandez of keeping the money he paid her for insurance coverage.

According to court documents Page's attorney has tried to have Hernandez served with the lawsuit at least 12 different times but can't locate her.

Meanwhile Flemon is battling cancer and Texas City building code inspectors.

She has until October to demolish what's left of her church or face $1,000 a day fines.

"I would say to Jessica Hernandez that first of all she needs to apologize for what she's done," Flemon said. "She needs to recognize the dirty low down stuff that she's doing playing a game with people's lives and their homes and buildings like this here, you are just a scam."

All Flemon and her followers can do now is pray for a miracle.

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