It sure seemed like a win-win to James Steagall. For $270, his paint and body shop would be advertised on T-shirts.
T-shirts that would be donated to students at Woodland Acres Middle School.
"He said it was going to be T-shirts for all athletics from the school, everything, football baseball soccer tennis everything, they would all wear the shirts," Steagall said.
Steagall has a receipt showing he paid 270 dollars to a Houston company called T.K.O. Sports Advertising and Production, on Jan. 10.
"He told me we'll bring you 2 shirts so you can see what they look like and you can keep them," Steagall said.
But that never happened Steagall said so he contacted T.K.O. Sports before the school year ended.
"He said we're going to wait until next year when school starts that way all the businesses get a full year of advertisement for their money so I agreed to that," Steagall said.
After the school year started Steagall said he contacted the company again.
"They said T-shirts were in print, they were being printed and give them a week and they would bring by the samples when they went to deliver them to Woodland Acres," Steagall said.
But that never happened.
According to the Better Business Bureau, Steagall is far from being the only business owner to complain about paying hundreds to T.K.O. Sports to advertise on school T-shirts and have nothing to show for it.
"There is an established pattern of complaints on T.K.O. Sports alleging that the company is selling advertisements on T-shirts for schools and then never producing the T-shirts," said Monica Russo with the BBB.
Steagall estimates he's called the company about a hundred times.
"They'd put me on hold and hang up on me and then I would call back and get their answering service," Steagall said.
The BBB has 30 complaints against T.K.O. Sports which does respond to the complaints.
"They haven't addressed the underlying issue which continues to remain," Russo said. "That is people aren't getting the T-shirts but they are paying for their advertisement and they are not getting refunds."
As for those 30 BBB complaints, T.K.O. Sports told Fox 26 Investigates it has thousands of satisfied customers all over the country and 90 percent of their business is repeat customers.
As for James Steagall, T.K.O. Sports said the T-shirts will be delivered by this friday at the latest.
Steagall said he's heard that one before.